Frequently Asked Questions
Quick answers about our tools, ordering, and how to reach us.
Are Desi Point products really handmade?
Yes. Every khurpi, hoe, sickle, and cage is forged or built by hand by skilled village blacksmiths and artisans, using techniques passed down through generations, not stamped out in a factory.
Where can I buy Desi Point products?
Through our official Amazon store. Every product page on this site links directly to its Amazon listing, and you can browse the full range on our Amazon storefront.
Can I order directly from this website?
No. This site is a catalogue, not a checkout, it shows what we make, but every order, payment, and delivery happens on Amazon, where you already have buyer protection and order tracking.
What's your return or replacement policy?
Since every order is placed and paid for through Amazon, returns and replacements follow Amazon's own return policy for the listing you bought. Start a return from your Amazon orders page, the same as any other Amazon purchase.
Do the metal tools rust?
Our metal tools use a rust-resistant coating and are built to hold up to regular garden use, but no coating is fully rust-proof forever. Wiping a tool dry after use and storing it somewhere dry makes the biggest difference to how long it lasts.
Do you offer bulk or wholesale orders?
Yes. For bulk or wholesale enquiries, message us on WhatsApp or email and we'll get back to you with details.
How do I clean and maintain my tools?
A quick wipe-down after use and an occasional sharpening keeps a handmade iron tool working for years. Our blog has a full guide on sharpening and caring for khurpis and sickles.
Are Desi Point products eco-friendly?
Our tools are made from metal and wood, not plastic, built to be reused for years rather than replaced each season. Buying from us also supports the livelihoods of the village artisans who make each piece.
Do you ship outside India?
Shipping is handled entirely by Amazon based on your delivery address. Check the specific product listing on Amazon to see which delivery options are available for your location.
Is there a warranty on the tools?
Some listings include a manufacturer warranty, noted directly on that product's Amazon page. Check the specific listing you're buying for exact warranty terms.
Do you have a physical store?
No, Desi Point currently sells exclusively through Amazon. This website exists to showcase the full range and share the story behind how the tools are made.
How can I contact Desi Point directly?
Email us at hello@desipoint.in or message us on WhatsApp, both work for order questions, bulk enquiries, or anything else.
Still have a question?
Reach out directly and we'll get back to you.